Just like ordering from a real person.
An online bot that can take orders. You just text it what you need to order, and it will ask you for all the relevant details that are needed. Just like talking to a real person, and instead of going through an impersonal and rigid order form.
There are multiple platforms used to communicate with a brand, and in many, there is an expectation of immediate reaction.
A bot that replies intelligently to messages by analyzing the message, then responding with a short explanation this is so you know we’re on it, and if possible some concrete answer.
To help ensure the success of your trip.
A text based bot you communicate with, and that understands the context of travel, both business and leisure. As you start making arrangements for your future trip, airfare, accommodations, appointments, tickets for events, etc., you inform the bot in plain English of all the details. You can also forward your confirmation emails to it to digest. The more information it gets, the more help it can provide. Alerting you to check in online when already possible, letting you know when some new exciting attraction becomes available at your destination exactly when you’ll be visiting, suggesting a where to have dinner before the show you have tickets for and even booking it for you if you want, etc.