Now you are trying to get as much information as you can about me, and I am trying to block and obscure that information.
Have a single repository where we “meet.” You show me all the information you have on me, and why it is for my benefit to letting you use it, and I’ll allow you unblocked access to me and the information I permit you to use, so you can accurately target me individually.
Many businesses already advertise on Facebook and use marketing automation on Facebook. Why not extend this to a more complete CRM solution?
One solution is to have facebook develop it, which would have better integration but would also be a much more closed system (no integration with external automation services.) Another would be a 3rd party solution using the Facebook API. In either case, Facebook would have to allow individually identified Facebook users to be “visible” to the CRM.