Make you customers feel like VIPs.
Instead of a common waiting room for all patients waiting, lead each one into a private waiting room. You can have a TV there, serve them coffee, water, etc., have new magazines, and also show them a constant update on what is the foreseeable waiting time.
Most people who collect never achieve a large or exceptionally valuable collection.
Have a website where people can show their private – even small – collection. Be it a collection of blue bottles, stamps, or art. The size or value does not matter. People can browse the pictures of their collections, and it can also function as a marketplace for buying and selling collections.
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